Privacy Policy - Questions and Answers
Question #1
What information of yours
does SUN website collect?
Our goal is to become your destination
for networking within the user community by providing information
and promotional product offerings that are most relevant to
you in the most convenient way. To achieve this goal, SUN
website may collect information about site visitors. Information
collected online is usually defined as being either anonymous
or personally identifiable.
Anonymous information refers to data that cannot
be tied back to a specific individual. SUN may collect some
information each time a visitor comes to the SUN website,
so we can improve the overall quality of the visitor's online
experience. For example, SUN May collect the visitor's IP
address, browser, and platform type (e.g., a Netscape browser
on a Windows platform). Gathering this data helps us to learn
what browsers we need to support. Other anonymous information
helps us determine what sections of SUN website are most popular
and how many visitors come to our site. You do not have to
register with SUN website before we can collect this anonymous
information.
Personally identifiable information refers to data
that tells us specifically who you are (e.g., your name and
postal address). You are only required to provide such information
if you want to take advantage of optional promotional products
or membership provided through our website.
SUN collects personal information in the following
ways from different parts of its website:
- SUN Membership Applications:
You are sharing personally identifiable information, including
your name and mailing address, with us when you join SUN or
renew your SUN membership through our website. SUN members
are given a SUN Membership number (or ID number), and this
member ID and password enables members to take advantage of
restricted content and features on the SUN website.
- Other Registration: You may
be asked for personal information when registering for specific
features. For example, if you subscribe to an e-mail newsletter,
you will be asked to provide your e-mail address.
- Online Purchases: We
also ask for personal information when you make a purchase
from our Promo Items. The number and variety of useful features
on SUN website that may require collection of personally identifiable
information will continue to grow in the future.
Question #2
What are "cookies"
and how may SUN use them?
A cookie is a
small text file containing a unique identification number
that is transferred from a website to the hard drive of your
computer. This unique number identifies your web browser -
but not you - to SUN hosting computers whenever you visit
SUN website. A cookie will not provide personally identifiable
information about you, such as your name and address. The
use of cookies is now an industry standard, and cookies are
currently used on most major websites. Most web browsers are
initially set up to accept cookies. If you prefer, you can
reset your browser to notify you when you have received a
cookie. You can also set your browser to refuse to accept
cookies altogether. While SUN does not require you to use
cookies, keep in mind that certain features may not function
properly if you set your browser to refuse all cookies.
To help serve you better, SUN generally might use
cookies to:
Identify return visitors. Cookies will allow us
to identify SUN Members who are returning to the site, so
you might not have to re-enter a member ID and password the
next time you visit. · Display advertisements. In the future if SUN
displays SUN-approved ads on our website. While we use cookies
on other parts of our website, the cookies received with banner
ads are collected. These cookies allow SUN to manage the delivery
of ads and do not collect personally identifiable information.
Question #3
What organization collects
the information and who has access to it?
Data collected
through SUN's website is generally collected and maintained
solely by SUN More specifically:
A. Personally identifiable information. When you
provide personally identifiable information on SUN website
to register for membership, buy a promotional product, to
take advantage of a promotion, that information is collected
and maintained solely by SUN, unless specifically stated otherwise
at the point of collection. SUN will inform you at the point
of collection if your personal data is being shared with another
organization. If you do not want to share your information
with that company, you can choose not to use that feature.
If you join SUN Or renew your membership through
our website, you provide personally identifiable information
on the membership application. SUN Does not sell member mailing
lists or e-mail addresses to third parties. B. Anonymous information. Be aware that SUN's member
companies, , and other software related content providers
may have links on our site that take you to other websites.
For example, when you click on a highlighted link or company
displayed on SUN website, you are linked to another site.
Please note also that links to other websites are provided
throughout SUN website for users' information and convenience.
SUN hopes that all third parties involved adhere to our policies
regarding the privacy of our users. However, SUN's Online
Privacy Policy does not cover third-party data collection
practices, and SUN website does not assume any responsibility
for any actions of third parties.
Question #4
How does SUN Use the information
it collects?
SUN Collects information to provide you
with the services you request and to improve our website.
If you join SUN Or renew your SUN Membership through
our website, we use the personally identifiable information
you provide in the membership application to send you SUN
publications, information about member benefits and conferences,
and other information that SUN believes is relevant and useful
to its members.
SUN May use this aggregate, anonymous data to perform
statistical analyses of the collective characteristics and
behavior of our site visitors; to measure user interests regarding
specific areas of the SUN website; and to analyze how and
where best to use our resources. Without such data, we would
not know which parts of the SUN website are the most popular,
and we would not be able to change and update the content
and services appropriately. SUN May be required by law enforcement or
judicial authorities to provide information on individual
users to the appropriate governmental authorities. In matters
involving a danger to personal or public safety, SUN May voluntarily
provide information to appropriate governmental authorities.
Question #5
How can SUN Members modify
their personal information?
SUN Members have the following
options for changing and modifying information previously
provided.
- E-mail: SUN Support
- Send mail to the following postal address:
Syteline User Network
PMP# 10085
300 International Drive
Williamsville, NY 14221
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Question #6
What is the opt-out policy
for SUN website?
SUN provides members the opportunity to opt-out
of receiving communications from us. If you no longer wish
to receive specific communications or services, you have the
following options:
- E-mail: SUN Support
- Send mail to the following postal address:
Syteline User Network
PMP# 10085
300 International Drive
Williamsville, NY 14221
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Question #7
What kinds
of security procedures are in place to protect against the loss,
misuse or alteration of your information?
The
SUN website has security measures, such as firewalls, in place
to attempt to protect against the loss, misuse and alteration
of your user data under our control. SUN has implemented strict
rules for board members and contract employees who have access
either to the databases that store user information or to
the servers that host our services. While we cannot guarantee
that loss, misuse or alteration to data will not occur, we
take many precautions to prevent such unfortunate occurrences.
Any other particularly sensitive information, such as your
credit card number, collected for a commerce transaction is
encrypted prior to transmission. You are ultimately responsible for the security
of your SUN member ID and password. You may not share your
SUN Member ID and password with other companies or colleagues
outside of your company so they can access content or features
on the SUN website that are restricted to SUN Members only.
You should log out of your browser at the end of each computer
session to ensure that others cannot access your personal
information and correspondence, especially if you are using
a computer in a public place like a library or Internet café.
Question #8
How does SUN website comply
with the Children's Online Privacy Protection Act (COPPA)?
This site may make bulletin boards, discussion
lists, and moderated chats available to its members. Any information
that is disclosed in these areas becomes public information,
and you should exercise caution when deciding to disclose
your personal information. Although users may post messages
that will appear on the message boards anonymously, SUN Does
retain a record of who posts all notes.
Question #9
What you can do to better
protect yourself on the Internet?
A. Know the risks. The opportunity to network in
an online community (chat room, forum, message board, etc.)
is one of the best things about the Internet, but you should
always be careful about disclosing personal information such
as an actual name, member name, e-mail address, and so on.
This information may be collected and used by others within
the online community to send unsolicited e-mail messages outside
SUN website. Some of the messages you receive may be useful
to you but some may not.
B. Educate yourself. Search the Web for as much
information as you can about how to protect your privacy.
Look for a privacy policy on the websites you visit. A good
place to start is TRUSTe - an independent, non-profit organization
with a mission to build trust and confidence in the Internet.
The Federal Trade Commission has a website with useful information
on being a savvy Internet user along with other privacy initiatives. C. Tell your children: "Never talk to
strangers!" While SUN website does not include material
directed to children, it's a good rule of thumb to teach children
that they should not reveal their names or other personal
information to anyone they encounter on the Internet. They
should also be instructed not to fill out any forms or register
at any website without your knowledge and consent.
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